Privacy Policy

How we collect, use, and protect your personal information

Last Updated: December 2024

Introduction

ExamPath.org ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our digital study materials.

By using our website, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name and email address (for order processing and delivery)
  • Phone number (optional, for payment verification)
  • Payment information (processed securely by Razorpay)
  • Communication preferences

Automatically Collected Information

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our website
  • Referral source and search terms used

How We Use Your Information

Primary Uses:

  • Process and fulfill your orders
  • Send download links and receipts
  • Provide customer support
  • Prevent fraud and ensure security

Secondary Uses:

  • Improve our website and services
  • Send important updates (with consent)
  • Analyze usage patterns
  • Comply with legal obligations

Payment Processing & Security

All payments are processed by Razorpay, a PCI DSS compliant payment processor. We do not store your complete credit card information, UPI details, or other sensitive payment data on our servers.

Your payment information is encrypted and transmitted securely using industry-standard SSL technology.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With Razorpay for payment processing and email service providers for delivery
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfer: In the event of a merger or acquisition (with notice)
  • Consent: With your explicit consent for any other purpose

Data Retention

We retain your personal information for as long as necessary to:

  • Provide you with access to your purchased materials
  • Comply with legal and regulatory requirements
  • Resolve disputes and provide customer support
  • Prevent fraud and abuse

You may request deletion of your personal data by contacting us at [email protected].

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications

To exercise these rights:

Contact us at [email protected] with your request. We will respond within 30 days.

Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze website traffic, and remember your preferences. Types of cookies we use:

Essential

Required for website functionality

Analytics

Help us understand usage patterns

Preferences

Remember your settings

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email Support

[email protected]